Microcomputer Services

Frequently Asked Questions

Email

My email password doesn't work.

I forgot my email password. What do I do?

How do I change my email password?

My email password stopped working. Why?

Why do I have to change my password every six months?

How can I get an email account?

How do I read my email?

I received an email message saying my account is over disk quota. What do I do?
I've graduated. How long to I get to keep my email account?

How do I forward my e-mail to a different e-mail account?

Why is there a file attachment limit for e-mail messages?

Internet

How do I get internet access through UO?

When I try to dial in, I get a message that says, "Authentication Failed". What do I do?

Can I use the University as my DSL/cable modem provider?

What is Telnet? What is ssh?

Can I dial in to the University from another city, state or country?

What happened to Gladstone and Darkwing? What were Gladstone and Darkwing?

General

How do I reinstall Windows 95/98/ME?

I heard you have a webcam. Where is it?
I need help but I'm not sure who to ask.
What regular maintenance should I perform on my PC?
How can I configure my computer to use less power?
How do I transfer files, such as web pages, to my UOregon account?

Our Frequently Asked Questions
is a work in progress.

We update this page as topics become pertinent.

Last update: February 11, 2007

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